I have a herniated disc in my back and suffer from severe neck and shoulder pain. After spending countless hours researching mattresses, I decided to purchase one from Saatva. I initially chose the RX model based on reviews and its marketing specifically for people with back issues; however, it was far too firm and extremely uncomfortable. I exchanged it for a different style, but that was also too firm. I then agreed to try their complimentary foam mattress topper, which only made things worse. At that point, my only remaining options were to exchange the mattress one final time for a significantly more expensive mattress model, or try a topper from a different company. I needed relief ASAP. Having previously purchased the latex pillow from Brooklyn Bedding and been impressed by the quality and fulfillment time, I decided to try their latex topper. I chose the soft based on my sleeping style and need for a soft support. It provides the support I need without being too soft or firm. I am very pleased with the resultsit has finally allowed me to wake up without excruciating pain.